Humboldt County Municipal Code § 2.4 Other Reports

A Franchisee shall submit reports on all customer service standards identified in Section 2 during each

successive calendar quarter for the term of the Franchise except as otherwise might be provided herein. If a Franchisee’s reports for two (2) quarters within a calendar year fail to demonstrate that the Franchisee has complied with any customer service standard in paragraphs 2.1 through 2.3 of this section, the Franchisee shall thereafter submit monthly reports about performance of each such requirement until it reports three (3) consecutive months with less than five (5) percent deviation from any minimum required standard unless the Franchisee demonstrates to Humboldt County’s satisfaction that the deviation occurred when it was not operating under normal operating conditions as defined in 47 C.F.R. § 76.309 and reports on the nature and duration of such nonnormal operating conditions.

Timing. A Franchisee shall submit reports within thirty (30) days after the close of the applicable

reporting period. Each report shall include data from the applicable reporting period.

Each of the reporting requirements is self-executing and the Franchisee agrees that Humboldt County

does not need to provide additional notice or an opportunity to cure in order to establish that the Franchisee has committed a breach of these requirements for the purposes of the Franchisee’s obligation to pay penalties as described in Section 24.

Compliance. If a monthly or quarterly report indicated that a Franchisee has failed to meet any of the

minimum required standards, the Franchisee shall provide a written explanation of the deviation within ten (10) business days of the report, including steps being taken to cure the deviation, and the time expected to implement the cure. A Franchisee must cure within thirty (30) days unless a longer period is agreed to in writing by Humboldt County, which agreement shall not be unreasonably withheld. 3. Scheduling Work.