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Title 4 — BUSINESS LICENSES AND REGULATIONS\

Palo Alto Municipal Code Ch. 4.59 Pet Shops

Palo Alto Municipal Code · 2026-10 edition · updated 2026-10-19 · Palo Alto

Cite as: Palo Alto Municipal Code Chapter 4.59 · Text as of 2026-10-19

Sections:

* Editor's Note: Chapter 4.59, formerly codified as Chapter 6.22 of this code, was renumbered and relocated by Section 36 of Ordinance 4453.

4.59.010 Housing facilities.

(a) Every person who owns, conducts or operates a pet shop shall keep each animal in a housing facility which is structurally sound and in good repair to protect the animal from injury and to restrict entrance of other animals. This provision shall not be construed to prohibit the keeping of more than one animal in a single housing facility, so long as such multiple housing does not create a threat to the safety of any of the animals so housed.

(b) Said facilities shall be constructed so as to prevent escape of the animals kept therein.

(c) Said facilities shall be of sufficient size to provide adequate and proper housing for the animals kept therein.

(d) Said facilities shall provide temperature and ventilation control of a nature compatible with the needs of the animals kept therein.

(Ord. 4453 § 36 (part), 1997: Ord. 2910 § 2 (part), 1976)

Exceptions & meaning →

4.59.020 Sanitation.

(a) Every person who owns, conducts or operates a pet shop shall comply with the following:

(1) All animals and all premises, enclosures or structures wherein animals are kept shall be maintained in a clean and sanitary condition, free from all obnoxious odors, substances and flies.

(2) All animals and all premises, enclosures or structures wherein animals are kept shall be thoroughly cleaned, and all debris, refuse, manure, urine, waste food, or other removable material shall be removed therefrom every day or more often as necessary to effect compliance with the provisions of subsection (a)(1) of this section. Daily cleaning of animals, premises, enclosures or structures shall be completed prior to the time that the pet shop is open to the public for business. Nothing in this section shall prevent continuous cleaning of the animals, premises, structures or enclosures when the pet shop is open to the public, and after compliance with all of the above.

(Ord. 4453 § 36 (part), 1997: Ord. 3257 § 6 (part), 1981: Ord. 2910 § 2 (part), 1976)

Exceptions & meaning →

4.59.030 Food.

Every person who owns, conducts or operates a pet shop shall supply each animal therein with sufficient good and wholesome food and fresh water as often as the feeding habits of the animal require. Food so supplied each animal shall be of a nature compatible with the dietary habits and needs of the animal.

(Ord. 4453 § 36 (part), 1997: Ord. 2910 § 2 (part), 1976)

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4.59.040 Name and telephone number notification.

Every person who owns, conducts, or operates a pet shop shall provide the police department and the superintendent of the animal center with the names, current address and phone numbers of persons to be notified during any hour of the day or night who will proceed at once to the location so as to permit entry to the premises by the animal control officers or the police officers of the city in the event of an emergency situation.

(Ord. 4453 § 36 (part), 1997: Ord. 3257 § 6 (part), 1981: Ord. 2910 § 2 (part), 1976)

Exceptions & meaning →

4.59.050 Sale of dangerous or wild animals.

No person who owns, conducts or operates a pet shop shall sell a dangerous or wild animal, as defined in Section 6.28.010 of this code, without first ascertaining the place of residence of the prospective purchaser of such animals. If the prospective purchaser resides in the city, the prospective purchaser shall be advised that he must obtain a permit pursuant to Section 6.28.040 of this code before he may purchase such dangerous or wild animal.

(Ord. 4453 § 36 (part), 1997: Ord. 2910 § 2 (part), 1976)

Exceptions & meaning →

4.59.060 Diseased and injured animals.

Every person who owns, conducts or operates a pet shop shall take reasonable care to display or release for sale, trade or adoption only those animals which are free of disease or injuries. The superintendent of the animal center or his designated appointee may order any animal which is sick, diseased, or injured to be removed from display.

(Ord. 4453 § 36 (part), 1997: Ord. 3257 § 6 (part), 1981)

Exceptions & meaning →

4.59.070 Dead animals.

Every person who owns, conducts or operates a pet shop shall remove any dead animals from display on a daily basis, or more often as necessary.

(Ord. 4453 § 36 (part), 1997: Ord. 3257 § 6 (part), 1981)

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4.59.080 Permit required - Pet shop and boarding kennel.

Every person who owns a pet shop or boarding kennel shall secure a permit for operation of same. The fee for such permit shall be as set forth in the municipal fee schedule. Conditions to secure the purposes of this chapter may be imposed upon a permit at the time of issuance or such later date that the superintendent of animal control deems necessary. Unannounced routine inspections of the pet shop or boarding kennel shall be required by the superintendent of animal control to insure compliance with this chapter. Such inspections shall be an automatic condition of permit approval.

(Ord. 4453 § 36 (part), 1997: Ord. 3257 § 6 (part), 1981)

Exceptions & meaning →

4.59.090 Permit required - Grooming shop.

Every person who owns, conducts, or operates a grooming shop shall secure a permit for operation of same. "Grooming shop" means any person, firm or corporation operating an establishment where live animals are groomed as a business. The fee for such permit shall be as set forth in the municipal fee schedule. Conditions to secure the purposes of this chapter may be imposed upon a permit at the time of issuance or such later date that the superintendent of animal control deems necessary. Unannounced routine inspections of the grooming shop shall be required by the superintendent of animal control to insure compliance with this chapter. Such inspections shall be an automatic condition of permit approval.

(Ord. 4453 § 36 (part), 1997: Ord. 3257 § 6 (part), 1981)

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4.59.095 Sale of kittens and puppies.

No person who owns, operates, conducts, or is employed by a pet shop shall display, sell, offer for sale, barter, or give away any kitten or puppy under eight weeks of age.

(Ord. 4453 § 36 (part), 1997: Ord. 3257 § 6 (part), 1981)

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4.59.100 Sale of raccoons.

No person who owns, operates, conducts, or is employed by a pet shop shall display, sell, or offer for sale any raccoon.

(Ord. 4453 § 36 (part), 1997: Ord. 3257 § 6 (part), 1981)

Exceptions & meaning →

4.59.105 Sale of rabbits, chicks, ducklings.

No person shall sell, offer for sale, barter, or give away any rabbits, baby chicks, ducklings, or other fowl under four weeks of age in any quantity less than six.

(Ord. 4453 § 36 (part), 1997: Ord. 3257 § 6 (part), 1981)

Exceptions & meaning →

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