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Chapter 10C — REIMBURSEMENT FOR TOWING AND STORAGE OF VEHICLES

San Francisco Administrative Code · 2025 edition · updated 2026-07-25 · San Francisco

Sec. 10C.1. Reimbursement or Waiver of Payment for Tow on Vehicles; Conditions Therefor.

Sec. 10C.2. Prohibition on Reimbursement.

Sec. 10C.3. Computing Amount of Reimbursement.

Sec. 10C.4. Payment of Reimbursements.

Sec. 10C.5. Time Limit to Request Reimbursement.

Sec. 10C.6. Information Required.

Sec. 10C.7. Effect of Policy of Insurance.

Investigation by Chief of Police or Director of the Department of Parking and Traffic; Sec. 10C.8. Indigent Owner.

Sec. 10C.9. Requests to be Under Penalty of Perjury.

Sec. 10C.10. Prosecution of Person Responsible.

Sec. 10C.11. Subrogation.

Sec. 10C.12. Reports by the Chief of Police and Director of the Department of Parking and Traffic.

SEC. 10C.1. REIMBURSEMENT OR WAIVER OF PAYMENT FOR TOW ON VEHICLES; CONDITIONS THEREFOR.

(1) Except as provided in Section 10C.8, fees, charges or costs imposed for the towing or storage of vehicles or the amount charged for removal of components of a vehicle may be waived or reimbursed to the owner or person in lawful possession of the vehicle if the fees, charges or costs were incurred:

(a) Because the subject vehicle was towed and stored at the order of the San Francisco Police Department to examine the vehicle for evidence of a crime;

(b) Because the subject vehicle was towed and stored by the order of the San Francisco Police Department or the Department of Parking and Traffic and said towing or storage was not authorized by any of the several provisions of the Vehicle Code of the State of California;

(c) Because officers, agents or employees of the San Francisco Police Department or the Department of Parking and Traffic were negligent in reporting, filing, or recording the circumstances of the towing and storage of the vehicle;

(d) Because officers, agents or employees of the San Francisco Police Department or the Department of Parking and Traffic were negligent in reporting a vehicle as subject to towing or storage or ordering a vehicle towed and stored when, in fact, such vehicle was not subject to towing and storage; or

(e) Because a vehicle was towed or stored by order of the San Francisco Police Department or the Department of Parking and Traffic for removal of components of the vehicle, which components were placed on the vehicle in violation of Section 10751 of the Vehicle Code.

(2) Residents of the City and County of San Francisco who own or are in lawful possession of a vehicle that has been stolen and recovered within the City and County of San Francisco shall be exempt from payment of the administrative fee imposed by Section 170.1 of the Traffic Code.

(3) No person shall be exempt from or reimbursed for tow and storage charges collected pursuant to Section 170.2-A of the Traffic Code.

(4) Pursuant to the provisions of Section 10C.8, indigent owners of vehicles and victims of auto theft shall be exempt from paying fees, charges, or costs imposed for the towing and storage of the vehicle and shall be entitled to reimbursement for the same if collected.

(Amended by Ord. 387-84, App. 9/7/84; Ord. 56-92, App. 2/20/92; Ord. 292-94, App. 8/4/94; Ord. 300-99, File No. 991830, App. 11/24/99; Ord. 191-05, File No. 051003, App. 7/29/2005)

SEC. 10C.2. PROHIBITION ON REIMBURSEMENT.

No reimbursement or voucher shall be made to the owner of a vehicle or the person in lawful possession of said vehicle pursuant to the provisions of this chapter, if:

(a) The owner or person in lawful possession of the vehicle is chargeable with violation of any law of the City and County of San Francisco, the State of California or the United States, and said charge relates to the towing and storage of the vehicle or the removal of component parts thereof; or

(b) Reimbursement is requested pursuant to Subsections (c) or (d) of Section 10C.1 of this Chapter and the owner or one in lawful possession of the vehicle was contributorially negligent; or

(c) The owner or other person in lawful possession of a motor vehicle, including a firm or corporation which owns vehicles used for commercial purposes, cannot show evidence of financial responsibility for said vehicle as required by Section 16020 of the California Vehicle Code.

(Added by Ord. 68-76, App. 3/12/76; Ord. 300-99, File No. 991830, App. 11/24/99)

SEC. 10C.3. COMPUTING AMOUNT OF REIMBURSEMENT.

The amount of the requested reimbursement or voucher shall not exceed the actual fee, charges or cost to the person requesting reimbursement or voucher nor shall such request exceed the amount of the usual towing and storage fees as stated in the most recent contract between the Purchaser of Supplies of the City and County of San Francisco and such companies, corporations or individuals for the towing and storage of vehicles made pursuant to Section 163 of Part II, Chapter XI, of the San Francisco Municipal Code (Traffic Code).

(Added by Ord. 68-76, App. 3/12/76)

SEC. 10C.4. PAYMENT OF REIMBURSEMENTS.

The Chief of Police and the Director of the Department of Parking and Traffic shall designate a staff member of their departments to pay reimbursements not to exceed the amount authorized for payment of unlitigated claims under Section 10.21. Payments in excess of that amount shall be subject to approval of the Police Commission or the Parking and Traffic Commission and submitted to the Board of Supervisors for approval. Such payments shall be made from the Cash Revolving Fund as set forth in Sections 10.151-1 and 10.169-2.

(Amended by Ord. 387-84, App. 9/7/84; Ord. 56-92, App. 2/20/92)

SEC. 10C.5. TIME LIMIT TO REQUEST REIMBURSEMENT.

Requests for reimbursement or exemption from payment of fees, charges or costs incurred must be presented to the Director of Parking and Traffic or his or her designee, on a form provided therefor, within 30 calendar days of the date of the tow of the vehicle. The Director, or his or her designee, may, in his or her sole discretion, extend this deadline for good cause shown.

(Amended by Ord. 387-84, App. 9/7/84; Ord. 56-92, App. 2/20/92; Ord. 300-99, File No. 991830, App. 11/24/99)

SEC. 10C.6. INFORMATION REQUIRED.

Requests for reimbursement or a voucher shall be itemized, giving full particulars of all the circumstances known to the complainant. The Chief of Police or Director of the Department of Parking and Traffic may request such additional information as necessary to determine the legitimacy of the request or exemption.

(Amended by Ord. 387-84, App. 9/7/84; Ord. 56-92, App. 2/20/92)

SEC. 10C.7. EFFECT OF POLICY OF INSURANCE.

No request for reimbursement or for a voucher, made pursuant to the provisions of this Chapter, shall be considered by the Chief of Police or Director of the Department of Parking and Traffic if the person requesting reimbursement or exemption has a policy of insurance that provides for

reimbursement to the owner or one in lawful possession of the vehicle for towing and storage of vehicles or removal of component parts thereof under the same circumstances as the provisions of this Chapter.

(Amended by Ord. 387-84, App. 9/7/84; Ord. 56-92, App. 2/20/92)

SEC. 10C.8. INVESTIGATION BY CHIEF OF POLICE OR DIRECTOR OF THE DEPARTMENT OF PARKING…

Should the owner of the vehicle or one in lawful possession sign an affidavit, under penalty of perjury, that said person is indigent and does not immediately have the funds to pay the accrued towing, storage or removal of component fee, the Chief of Police or the Director of the Department of Parking and Traffic or his or her designee shall immediately make such investigation as necessary to ascertain if said indigent person is entitled to immediate possession of his or her auto without the payment of the fees incurred for towing, storage or removal of component parts of said auto.

(a) Should the Chief of Police, the Director of Parking and Traffic or his or her designee, after an investigation, decide that the towing, storage or removal of the component parts of an auto comes within the provisions of Section 10C.1(a), (b), (c), (d) or (e) of this Chapter and the owner of the vehicle or one in lawful possession signs an affidavit of indigency, the Chief of Police, the Director of Parking and Traffic or his or her designee shall issue a voucher directed to the person, firm or corporation having custody of the auto. Said voucher shall be on a form jointly approved by the Controller, the Chief of Police and the Director of the Department of Parking and Traffic.

(b) Upon presentation of this voucher to the person, firm or corporation having custody of the vehicle, the vehicle shall be repossessed by the person presenting the voucher, without further payment.

(c) The person, firm or corporation receiving the voucher may present the voucher to the office of the Police Department designated by the Chief of Police, or the office of the Department of Parking and Traffic designated by the Director of that Department, for payment of the fees stated on the voucher.

(Amended by Ord. 387-84, App. 9/7/84; Ord. 56-92, App. 2/20/92)

SEC. 10C.8-1.

(Amended by Ord. 387-84, App. 9/7/84; repealed by Ord. 191-05, File No. 051003, App. 7/29/2005)

SEC. 10C.9. REQUESTS TO BE UNDER PENALTY OF PERJURY.

All requests for reimbursement or exemption, presented pursuant to the provisions of this Chapter shall be under penalty of perjury.

(Amended by Ord. 387-84, App. 9/7/84)

SEC. 10C.10. PROSECUTION OF PERSON RESPONSIBLE.

No request for reimbursement or a voucher shall be considered by the Chief of Police unless and until the person requesting reimbursement agrees in writing that said person will, without reservation, cooperate in prosecuting any persons responsible for any violation of law giving rise to the request for reimbursement or exemption.

(Amended by Ord. 387-84, App. 9/7/84)

SEC. 10C.11. SUBROGATION.

Whenever reimbursement or a voucher is given or made, pursuant to the provisions of this Chapter, the City and County of San Francisco is subrogated to all rights and privileges, at law or equity, of the person, his or her heirs or assigns, to whom payment was made to recover any monies, from any source whatsoever, due to the person requesting reimbursement or exemption arising from the activity that caused the fees, charges or costs to be incurred.

(Amended by Ord. 387-84, App. 9/7/84)

SEC. 10C.12. REPORTS BY THE CHIEF OF POLICE AND DIRECTOR OF THE DEPARTMENT OF PARKING…

Each three months, the Chief of Police and the Director of Parking and Traffic shall forward to the Board of Supervisors a report containing the amount paid pursuant to the provisions of this Chapter, to whom paid and the justification therefor.

(Added by Ord. 68-76, App. 3/12/76; amended by Ord. 56-92, App. 2/20/92)

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Contents — San Francisco Administrative Code
San Francisco Administrative Code
  1. Chapter 1 — GENERAL PROVISIONS
  2. Chapter 2 — BOARD OF SUPERVISORS
  3. Chapter 2A — EXECUTIVE BRANCH
  4. Chapter 2B
  5. Chapter 3 — BUDGET PROCEDURES
  6. Chapter 4 — CITY BUILDINGS E UIPMENT AND VEHICLES , Q,
  7. Chapter 5 — COMMITTEES
  8. Chapter 6 — PUBLIC WORKS CONTRACTING POLICIES AND PROCEDURES
  9. Chapter 7 — DISASTER COUNCIL
  10. Chapter 8 — DOCUMENTS RECORDS AND PUBLICATIONS ,
  11. Chapter 9A — FARMERS' MARKET
  12. Chapter 9B — FLEA MARKET
  13. Chapter 10 — FINANCE TAXATION AND OTHER FISCAL MATTERS ,,
  14. Chapter 10A — [REQUEST FOR SHERIFF’S SERVICES]
  15. Chapter 10B — SPECIAL LAW ENFORCEMENT AND PUBLIC WORKS SERVICES
  16. Chapter 10C — REIMBURSEMENT FOR TOWING AND STORAGE OF VEHICLES
  17. Chapter 10D — [RESERVED] CHAPTER 10E: PLANNING MONITORING
  18. Chapter 10F
  19. Chapter 10G
  20. Chapter 10H — RECOVERY OF COSTS OF EMERGENCY RESPONSE
  21. Chapter 11 — FRANCHISES
  22. Chapter 12 — HOUSING AUTHORITY
  23. Chapter 12A
  24. Chapter 12B — [REDESIGNATED]
  25. Chapter 12C — [REDESIGNATED]
  26. Chapter 12D — MINORITY/WOMEN/LOCAL BUSINESS UTILIZATION
  27. Chapter 12E — BAN ON CITY USE OF GAS-POWERED LANDSCAPING EQUIP…
  28. Chapter 12F — IMPLEMENTING THE MACBRIDE PRINCIPLES – NORTHERN …
  29. Chapter 12G — PROHIBITION ON USE OF PUBLIC FUNDS FOR POLITICAL…
  30. Chapter 12H — IMMIGRATION STATUS
  31. Chapter 12I — CIVIL IMMIGRATION DETAINERS
  32. Chapter 12J — CITY BUSINESS WITH BURMA PROHIBITED
  33. Chapter 12K — [REDESIGNATED]
  34. Chapter 12L
  35. Chapter 12M
  36. Chapter 12N — LESBIAN, GAY, BISEXUAL, TRANSGENDER, QUEER, AND …
  37. Chapter 12O — [REDESIGNATED]
  38. Chapter 12P — [REDESIGNATED]
  39. Chapter 12Q — [REDESIGNATED]
  40. Chapter 12R — [REDESIGNATED]
  41. Chapter 12S — WORKING FAMILIES CREDIT PROGRAM
  42. Chapter 12T — [REDESIGNATED]
  43. Chapter 12U
  44. Chapter 12V — [REDESIGNATED]
  45. Chapter 12W — [REDESIGNATED] 1
  46. Chapter 12X — [REPEALED]
  47. Chapter 12Y
  48. Chapter 12Z — [REDESIGNATED]
  49. Chapter 13 — JAILS AND PRISONERS
  50. Chapter 14 — [REDESIGNATED]
  51. Chapter 14A — DISADVANTAGED BUSINESS ENTERPRISE PROGRAM
  52. Chapter 14B — LOCAL BUSINESS ENTERPRISE UTILIZATION AND NON-DI…
  53. Chapter 14C — [EXPIRED]
  54. Chapter 15 — MENTAL HEALTH SERVICE
  55. Chapter 16 — OFFICERS AND EMPLOYEES GENERALLY
  56. Chapter 17 — PUBLIC OFF-STREET PARKING FACILITIES
  57. Chapter 18 — PAYROLL PROCEDURE
  58. Chapter 19 — PUBLIC SAFETY CAMERA ORDINANCE
  59. Chapter 19A — PUBLIC HEALTH
  60. Chapter 19B — ACQUISITION OF SURVEILLANCE TECHNOLOGY
  61. Chapter 20 — SOCIAL SERVICES
  62. Chapter 21 — ACQUISITION OF COMMODITIES AND SERVICES
  63. Chapter 21A — HEALTH-RELATED COMMODITIES AND SERVICES
  64. Chapter 21B — CORE INITIATIVES ADDRESSING HOMELESSNESS, DRUG O…
  65. Chapter 21C — [REDESIGNATED]
  66. Chapter 21D — FOOD PURCHASES AT HOSPITALS OPERATED BY THE DEPA…
  67. Chapter 21E — GOODS OR SERVICES CONTRACTS FOR INCARCERATED PER…
  68. Chapter 21F — SAN FRANCISCO PUBLIC UTILITIES COMMISSION SOCIAL…
  69. Chapter 21G
  70. Chapter 21H — PROCUREMENT OF FIREARMS AND AMMUNITION
  71. Chapter 22 — RADIO COMMUNICATION FACILITIES
  72. Chapter 22A — INFORMATION AND COMMUNICATION TECHNOLOGY
  73. Chapter 22B — TELECOMMUNICATIONS FACILITIES
  74. Chapter 22C — PUBLIC INTERNET ACCESS
  75. Chapter 22D — OPEN DATA POLICY
  76. Chapter 22E — CITY-OWNED FIBER-OPTIC FACILITIES
  77. Chapter 22G — OFFICE OF EMERGING TECHNOLOGY
  78. Chapter 22H — DESIGNATION UNDER HEALTH INSURANCE PORTABILITY A…
  79. Chapter 22I — OFFICE OF CYBER SECURITY AND DUTIES OF THE CHIEF…
  80. Chapter 22J — ARTIFICIAL INTELLIGENCE TOOLS
  81. Chapter 23 — REAL PROPERTY TRANSACTIONS
  82. Chapter 23A — SURPLUS PUBLIC LANDS ORDINANCE
  83. Chapter 24 — REDEVELOPMENT AGENCY
  84. Chapter 24A — ADMINISTRATIVE STRUCTURE LOCAL RENT SUPPLEMENT P…
  85. Chapter 24B — RELOCATION APPEALS BOARD
  86. Chapter 25 — STREET LIGHTING
  87. Chapter 26 — [RESERVED]
  88. Chapter 27 — HEALTHY NAIL SALON RECOGNITION PROGRAM
  89. Chapter 28 — ADMINISTRATIVE DEBARMENT PROCEDURE
  90. Chapter 29 — FINDINGS OF FISCAL RESPONSIBILITY AND FEASIBILITY
  91. Chapter 29A — APPROVAL OF POWER PLANT PLANNING CODE SEC. 303 C…
  92. Chapter 29B — CHILD CARE FEASIBILITY STUDY FOR CITY AND CITY-F…
  93. Chapter 30 — CENTRALIZATION OF WORKFORCE DEVELOPMENT
  94. Chapter 31 — CALIFORNIA ENVIRONMENTAL QUALITY ACT PROCEDURES A…
  95. Chapter 32 — RESIDENTIAL REHABILITATION LOAN PROGRAM
  96. Chapter 33 — COMMISSION ON THE STATUS OF WOMEN
  97. Chapter 33A — LOCAL IMPLEMENTATION OF THE UNITED NATIONS CONVE…
  98. Chapter 34 — NOTIFICATION TO ASSESSOR CONCERNING ZONING RECLAS…
  99. Chapter 35 — RESIDENTIAL HOTEL AND PDR COMPATIBILITY AND PROTE…
  100. Chapter 36 — COMMUNITY IMPROVEMENTS AREA PLANS AND PROGRAMS
  101. Chapter 37 — RESIDENTIAL RENT STABILIZATION AND ARBITRATION OR…
  102. Chapter 37A — RENT STABILIZATION AND ARBITRATION FEE
  103. Chapter 37B — MIDTOWN PARK APARTMENTS
  104. Chapter 37C — [EXPIRED]
  105. Chapter 38 — COMMERCIAL LANDLORDS; ACCESS IMPROVEMENT OBLIGATI…
  106. Chapter 39 — [RIGHT TO RETURN TO REVITALIZED PUBLIC HOUSING]
  107. Chapter 40 — HOUSING CODE ENFORCEMENT LOAN PROGRAM
  108. Chapter 41 — RESIDENTIAL HOTEL UNIT CONVERSION AND DEMOLITION
  109. Chapter 41A — RESIDENTIAL UNIT CONVERSION AND DEMOLITION
  110. Chapter 41B — COMMUNITY OPPORTUNITY TO PURCHASE ACT
  111. Chapter 41C — TIME-SHARE CONVERSION ORDINANCE
  112. Chapter 41D — RESIDENTIAL HOTEL VISITOR POLICIES
  113. Chapter 41E — RESIDENTIAL HOTEL MAIL RECEPTACLE ORDINANCE
  114. Chapter 41F
  115. Chapter 41G — RESIDENTIAL HOTEL COVID-19 PROTECTIONS
  116. Chapter 41H — [EXPIRED]
  117. Chapter 42 — INDUSTRIAL DEVELOPMENT AUTHORITY
  118. Chapter 43 — MUNICIPAL FINANCE LAW
  119. Title 1 — GENERAL PROVISIONS AND DEFINITIONS SEC. 43.1.1. TITLE.
  120. Title 2 — FINANCING RESIDENCES SEC. 43.1.7. LOANS FOR RESIDENC…
  121. Title 3 — BONDS
  122. Title 4 — SUPPLEMENTAL PROVISIONS
  123. Title 1 — GENERAL PROVISIONS AND DEFINITIONS SEC. 43.2.1. TITLE.
  124. Title 2 — FINANCING FACILITIES
  125. Title 3 — BONDS SEC. 43.2.17. ISSUANCE OF BONDS.
  126. Title 4 — SUPPLEMENTAL PROVISIONS SEC. 43.2.27. LIBERAL CONSTR…
  127. Title 1 — GENERAL PROVISIONS SEC. 43.10.1. TITLE.
  128. Title 2 — PROVISIONS RELATING TO FORMATION OF DISTRICTS SEC. 4…
  129. Title 3 — PROVISIONS RELATING TO BONDS SEC. 43.10.18. ALTERNAT…
  130. Title 4 — SUPPLEMENTAL PROVISIONS SEC. 43.10.22. LIBERAL CONST…
  131. Title 5 — CHANGE PROCEEDINGS SEC. 43.10.26. ALTERNATE PROCEDUR…
  132. Title 1 — GENERAL PROVISIONS AND DEFINITIONS SEC. 43.15.1. TIT…
  133. Title 2 — RESIDENCES SEC. 43.15.6. LOANS TO QUALIFIED 501(c)(3…
  134. Title 3 — BONDS SEC. 43.15.15. ISSUANCE OF BONDS; LOANS TO QUA…
  135. Title 4 — SUPPLEMENTAL PROVISIONS SEC. 43.15.25. LIBERAL CONST…

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