Article XXXVI — SHELTER GRIEVANCE ADVISORY COMMITTEE

Sec. 5.36-1. Creation of Shelter Grievance Advisory Committee.

Sec. 5.36-2. Membership.

Sec. 5.36-3. Organization and Terms of Office.

Sec. 5.36-4. Duties.

Sec. 5.36-5. Meetings and Procedures.

Sec. 5.36-6. Sunset.

The Board of Supervisors hereby establishes the Shelter Grievance Advisory Committee (the “Grievance Committee”) of the City and County of San Francisco.

(Added by Ord. 69-22, File No. 220090, App. 4/28/2022, Eff. 5/29/2022)

The Grievance Committee shall be comprised of 13 members. Seats 1 through 12 shall be appointed by the Homelessness Oversight Commission (“Commission”), established under Charter Section 4.133, and Seat 13 shall be appointed by the Director of Health, as follows:

(a) Seats 1 through 4 shall each be held by a current or previous consumer of City temporary shelter services in one or more of the following temporary shelter service categories: family shelters, youth shelters, single adult shelters, navigation centers, transitional housing, or alternative shelter services (including, by way of example but not limitation, safe sleeping sites or recreational vehicle (RV) sites).

(b) Seats 5 through 8 shall each be held by persons who represent organizations or projects providing one or more of the following shelter services in the City: family shelters, youth shelters, single adult shelters, navigation centers, transitional housing, or alternative shelter services (including, by way of example but not limitation, safe sleeping sites, or recreational vehicle (RV) sites).

(c) Seat 9 shall be held by [1 ] person who represents an organization or project providing shelter client advocate services in the City.

(d) Seat 10 shall be held by a person serving as arbitrator of shelter grievances under the Shelter Grievance Policy, as described in Article XVIII of Chapter 20 of the Administrative Code.

(e) Seats 11 and 12 shall be held by any City resident with a demonstrated commitment to temporary shelter services.

(f) Seat 13 shall be held by an employee of the Department of Public Health.

(g) Members of the Grievance Committee may not serve on any other City body that advises on issues relating to homelessness, including but not limited to the Commission, Shelter Monitoring Committee, and Local Homeless Coordinating Board, during their term(s) on the Grievance Committee.

(h) Continuing Membership on the Grievance Committee.

(1) Members of the Grievance Committee seated as of the effective date of the ordinance in Board File No. 230125 shall by operation of law remain members of the Grievance Committee for one year from the effective date of said ordinance. New terms for members of the Grievance Committee shall commence on that date, and the Commission shall make appointments to the Grievance Committee for those terms in accordance with subsection (h)(2). Members of the Grievance Committee seated as of that date shall be eligible for reappointment to the Grievance Committee by the Commission, in accordance with this Section 5.36-2.

(2) To provide for staggered terms, the members appointed by the Commission to Seats 2, 4, 6, 8, 10, and 12 shall serve for an initial term of two years; thereafter the term for Seats 2, 4, 6, 8, 10, and 12 shall be a four-year term. The members appointed by the Commission to Seats 1, 3, 5, 7, 9, 11, and 13 shall serve for an initial term of four years.

(Added by Ord. 69-22, File No. 220090, App. 4/28/2022, Eff. 5/29/2022; amended by Ord. 35-23, File No. 230125, App. 3/17/2023, Eff. 4/17/2023)

CODIFICATION NOTE

1. So in Ord. 35-23.

(a) Each member in Seats 1 through 12 shall serve at the pleasure of the member’s appointing authority for a term of four years, except as qualified in subsection (h)(2) of Section 5.36-2.

(b) If a vacancy occurs in Seats 1 through 12 on the Grievance Committee, the appointing authority for the vacated seat shall appoint a successor to that seat, to complete the remainder of the term of the vacated seat.

(c) Any member in Seats 1 through 12 who misses three regular meetings of the Grievance Committee without the express approval of the Grievance Committee at or before each missed meeting shall be deemed to have resigned from the Grievance Committee 10 days after the third unapproved absence. The Grievance Committee shall inform the appointing authority of the resignation.

(d) Members of the Grievance Committee shall receive no compensation from the City, except that a City employee appointed to Seat 13 shall receive compensation from the City as an employee, because work on the Grievance Committee shall be considered part of the employee’s work for the City.

(e) The Department of Homelessness and Supportive Housing (the “Department”) shall provide administrative support for the Grievance Committee.

(Added by Ord. 69-22, File No. 220090, App. 4/28/2022, Eff. 5/29/2022; amended by Ord. 35-23, File No. 230125, App. 3/17/2023, Eff. 4/17/2023)

The Grievance Committee shall perform the following functions:

(a) Advise the Department on the Shelter Grievance Policy, as described in Article XVIII of Chapter 20 of the Administrative Code, including the Department’s administration of the policy and its regulations promulgated under the policy, and recommend any appropriate changes to the Department.

(b) Receive and review reports relating to the Shelter Grievance Policy, including but not limited to, reports sent to the Department under Administrative Code Section 20.18-8.

(c) Receive complaints regarding arbitrators as provided in Section 20.18-9 of the Administrative Code and recommend to the Department any appropriate action in response to such complaints.

(d) Provide an annual written report to the Commission by March 1 of each year regarding the activities of the Grievance Committee during the previous calendar year, and, upon the Commission’s request, provide more frequent report(s).

(Added by Ord. 69-22, File No. 220090, App. 4/28/2022, Eff. 5/29/2022; amended by Ord. 35-23, File No. 230125, App. 3/17/2023, Eff. 4/17/2023)

(a) The Grievance Committee shall meet at least once each quarter.

(b) The Grievance Committee shall elect a Chair, and may elect other officers, and shall establish rules or bylaws for its organization and procedures.

(Added by Ord. 69-22, File No. 220090, App. 4/28/2022, Eff. 5/29/2022)

Notwithstanding Rule 2.21 of the Board of Supervisors Rules of Order, which provides that advisory bodies created by the Board should sunset within three years, unless the Board of Supervisors by ordinance extends the term of the Grievance Committee, this Article XXXVI shall expire by operation of law, and the Grievance Committee shall terminate, on April 30, 2032. After that date, the City Attorney shall cause this Article XXXVI to be removed from the Administrative Code.

(Added by Ord. 69-22, File No. 220090, App. 4/28/2022, Eff. 5/29/2022)