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Chapter 10 — FINANCE TAXATION AND OTHER FISCAL MATTERS ,,Article VI — REFUND OF ERRONEOUSLY COLLECTED MONEY

SEC. 10.43. PROCEDURE ON APPLICATION FOR REFUND OF FEES.

San Francisco Administrative Code · 2025 edition · updated 2026-07-25 · San Francisco

Any fees, or amounts imposed for licenses, or penalties, costs or deposits, or fees for buildings permits, hereafter paid to any department, board or commission of the City and County may be refunded as hereinafter set forth; provided, that such payment was made by reason of:

(a) Duplicate payment;

(b) Payment made in excess of the actual amount due;

(c) Payment erroneously collected by reason of a clerical error of the department, board or commission;

(d) In the case of permits issued by the Central Permit Bureau and provided in the Building Code and where no work has been performed under the permit by the permittee, and where the project has been abandoned due to causes beyond the permittee's control, or where such permit has been cancelled or denied by the department, board or commission having jurisdiction; and

(e) Penalty payment collected by Central Permit Bureau and reduced in amount by action of the Board of Appeals.

(Amended by Ord. 109-61, App. 5/18/61; Ord. 315-00, File No. 001910, App. 12/28/2000)

SEC. 10.43-1. PROCEDURE ON APPLICATION FOR REFUND OF FEES - TIME FOR PRESENTATION OF…

Claims for refund under Section 10.43 shall be presented and filed with the head of the department, board or commission originally receiving such money within six months after the last item of the account or claim accrued. Filing of a claim pursuant to this Article shall not alter the rights or obligations of the claimant or the City and County with respect to the filing of a claim pursuant to Article II of this Chapter or State law governing claims against public entities.

(Amended by Ord. 109-61, App. 5/18/61; Ord. 315-00, File No. 001910, App. 12/28/2000)

SEC. 10.43-1.1. PROCEDURE ON APPLICATION FOR REFUND OF FEES - ITEMIZATION AND…

Claims for refund shall be itemized, giving names, addresses, dates and particulars relative to the payment or deposit of the money therefor and all other details necessary to a full consideration of the merit and legality of such claim, and shall state that the amount claimed is justly due and that it is presented and filed within the time prescribed with the head of the department, board or commission originally receiving the money.

Such claim shall be sworn to before an officer authorized to administer oaths, and shall be made by the person who paid the money, or his or her authorized agent, or by his of her guardian, or in case of his or her death, by his or her executor or administrator.

(Added by Ord. 109-61, App. 5/18/61)

SEC. 10.43-1.2. PROCEDURE ON APPLICATION FOR REFUND OF FEES - APPROVED BY DEPARTMENT.

Such verified claim shall be examined by the head of the department, board or commission originally collecting the fees, or amounts imposed for licenses, or penalties, costs or deposits. When such verified claim shall be found to be correct in all details the head of the department, board or commission shall execute such forms as prescribed by the Controller, attach thereto the verified claim for refund and transmit the same to the Controller.

(Added by Ord. 109-61, App. 5/18/61)

SEC. 10.43-1.3. PROCEDURE ON APPLICATION FOR REFUND OF FEES - CLAIMS RETURNED FOR…

When any claim for refund which has been presented and filed is ascertained to be incomplete or incorrect in one or more details, the head of the department, board or commission must withhold his or her approval of same and shall cause written notice to be given the claimant of that fact, and shall allow the claimant 30 days from the date of the notice to have the claim completed or corrected and reverified. Should the claimant not do so within the time prescribed, the claim shall be disapproved. Subsequent to such disapproval, the head of the department, board or commission shall notify the claimant in writing of such fact and reason therefor.

(Added by Ord. 109-61, App. 5/18/61)

SEC. 10.43-1.4. PROCEDURE ON APPLICATION FOR REFUND OF FEES - AUDIT BY CONTROLLER.

The Controller shall audit such approved claim for refund. If the Controller ascertains the same to be correct and proper in all particulars, he or she shall draw and approve a warrant therefor payable to the person who paid the money, or his or her guardian, or in case of his or her death, to his or her executor or administrator.

(Added by Ord. 109-61, App. 5/18/61)

SEC. 10.43-1.5. PROCEDURE ON APPLICATION FOR REFUND OF FEES - DISAPPROVED BY…

When in the Controller's opinion, such claim is not legal, or if all proceedings required incidental to such payment have not been followed, the Controller shall withhold approval and shall return the claim to the department, board or commission concerned with a statement of his or her action thereon and reason therefor. The head of the department, board or commission, upon receipt of the same, must notify the claimant in writing of the fact of the Controller's action and the reason therefor.

(Added by Ord. 109-61, App. 5/18/61)

SEC. 10.43-1.6. PROCEDURE ON APPLICATION FOR REFUND OF FEES - EXCEPTIONS.

This Article shall not apply to claim for refund of money paid or deposited by reason of property taxes, real estate taxes, improvement taxes, personal property taxes, hotel taxes, parking taxes, business taxes, special taxes, special assessment district levies, or any other tax imposed or collected by the City and County.

(Added by Ord. 109-61, App. 5/18/61; Ord. 315-00, File No. 001910, App. 12/28/2000)

Sec. 10.43-1.7.

(Added by Ord. 109-61, App. 5/18/61; repealed by Ord. 315-00, File No. 001910, App. 12/28/2000)

Sec. 10.43-5.

(Added by Ord. 619-59, App. 12/1/59; amended by Ord. 278-96, App. 7/3/96; amended and renumbered as Sec. 4.23 by Ord. 315-00, File No. 001910, App. 12/28/2000)

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Contents — San Francisco Administrative Code
San Francisco Administrative Code
  1. Chapter 1 — GENERAL PROVISIONS
  2. Chapter 2 — BOARD OF SUPERVISORS
  3. Chapter 2A — EXECUTIVE BRANCH
  4. Chapter 2B
  5. Chapter 3 — BUDGET PROCEDURES
  6. Chapter 4 — CITY BUILDINGS E UIPMENT AND VEHICLES , Q,
  7. Chapter 5 — COMMITTEES
  8. Chapter 6 — PUBLIC WORKS CONTRACTING POLICIES AND PROCEDURES
  9. Chapter 7 — DISASTER COUNCIL
  10. Chapter 8 — DOCUMENTS RECORDS AND PUBLICATIONS ,
  11. Chapter 9A — FARMERS' MARKET
  12. Chapter 9B — FLEA MARKET
  13. Chapter 10 — FINANCE TAXATION AND OTHER FISCAL MATTERS ,,
    Overview
    1. SEC. 10.01. EFFECT OF APPROPRIATION ORDINANCE.
    2. SEC. 10.02. CASH RESERVE FUND AND SUPPLEMENTAL APPROPRIATIONS.
    3. SEC. 10.03. EMERGENCY RESERVE FUND.
    4. SEC. 10.04. ANNUAL SALARY ORDINANCE.
    5. SEC. 10.05. ALLOTMENTS.
    6. SEC. 10.06. ENCUMBRANCES.
    7. SEC. 10.07. DISBURSEMENTS.
    8. SEC. 10.08. DISBURSEMENTS IN ADVANCE OF REVENUES.
    9. SEC. 10.1. ANNUAL ECONOMIC STATEMENT – CITY-FUNDED ORGANIZATIO…
    10. SEC. 10.2. AUTHORIZATION FOR THE ASSESSOR-RECORDER, CONTROLLER…
    11. SEC. 10.3. COLLECTION OF UNSECURED PROPERTY TAXES.
    12. SEC. 10.4. OUTREACH FOR TAX-DEFAULTED PROPERTIES.
    13. SEC. 10.5. DELINQUENT PROPERTY TAX PENALTY CANCELLATION.
    14. SEC. 10.6. AUDITS AND INVESTIGATIONS BY CONTROLLER – TO BE PER…
    15. § 10.7
    16. SEC. 10.10. RECEIPT OF NEGOTIABLE PAPER FOR COLLECTION – DEFIN…
    17. SEC. 10.11. RECEIPT OF NEGOTIABLE PAPER FOR COLLECTION – RECEI…
    18. SEC. 10.12. RECEIPT OF NEGOTIABLE PAPER FOR COLLECTION – RETUR…
    19. SEC. 10.13. RECEIPT OF NEGOTIABLE PAPER FOR COLLECTION – RETUR…
    20. SEC. 10.14. RECEIPT OF NEGOTIABLE PAPER FOR COLLECTION – WHEN …
    21. SEC. 10.15. RECEIPT OF NEGOTIABLE PAPER FOR COLLECTION – PAYME…
    22. SEC. 10.17. ACCOUNTING FOR AND REPORTING INCOME TAXES – CONTRO…
    23. SEC. 10.18. ACCOUNTING FOR AND REPORTING INCOME TAXES – DUTIES…
    24. § 10.19
    25. SEC. 10.20. [REPEALED.]
    26. Article II — SETTLEMENT OF CLAIMS FOR AND AGAINST CITY AND COU…
    27. Article III — COLLECTION OF TAXES FROM FEDERALLY CONDEMNED LAND
    28. Article IV — ECONOMIC ANALYSIS AND DEVELOPMENT PLANNING
    29. Article V — BUREAU OF DELINQUENT REVENUE COLLECTION
    30. Article VI — REFUND OF ERRONEOUSLY COLLECTED MONEY
    31. Article VII — DISPOSITION OF UNIDENTIFIED TAX COLLECTIONS
    32. Article VIII — FISCAL AGENT FOR BOND PAYMENTS IN NEW YORK
    33. Article IX — SALE OF TRUST SECURITIES
    34. Article X — FINANCIAL POLICIES
    35. Article XI — NUMBERING OF LOTS AND BLOCKS FOR ASSESSMENT PURPO…
    36. Article XII — [RESERVED]
    37. Article XIII — FUNDS
    38. Article XIV — [RESERVED]
    39. Article XV — CASH REVOLVING FUNDS
    40. Article XVI — COLLECTION ACTIVITIES
    41. Article XVII — [RESERVED] ARTICLE XVIII: GENERAL FUND COST REC…
    42. Article XIX
  14. Chapter 10A — [REQUEST FOR SHERIFF’S SERVICES]
  15. Chapter 10B — SPECIAL LAW ENFORCEMENT AND PUBLIC WORKS SERVICES
  16. Chapter 10C — REIMBURSEMENT FOR TOWING AND STORAGE OF VEHICLES
  17. Chapter 10D — [RESERVED] CHAPTER 10E: PLANNING MONITORING
  18. Chapter 10F
  19. Chapter 10G
  20. Chapter 10H — RECOVERY OF COSTS OF EMERGENCY RESPONSE
  21. Chapter 11 — FRANCHISES
  22. Chapter 12 — HOUSING AUTHORITY
  23. Chapter 12A
  24. Chapter 12B — [REDESIGNATED]
  25. Chapter 12C — [REDESIGNATED]
  26. Chapter 12D — MINORITY/WOMEN/LOCAL BUSINESS UTILIZATION
  27. Chapter 12E — BAN ON CITY USE OF GAS-POWERED LANDSCAPING EQUIP…
  28. Chapter 12F — IMPLEMENTING THE MACBRIDE PRINCIPLES – NORTHERN …
  29. Chapter 12G — PROHIBITION ON USE OF PUBLIC FUNDS FOR POLITICAL…
  30. Chapter 12H — IMMIGRATION STATUS
  31. Chapter 12I — CIVIL IMMIGRATION DETAINERS
  32. Chapter 12J — CITY BUSINESS WITH BURMA PROHIBITED
  33. Chapter 12K — [REDESIGNATED]
  34. Chapter 12L
  35. Chapter 12M
  36. Chapter 12N — LESBIAN, GAY, BISEXUAL, TRANSGENDER, QUEER, AND …
  37. Chapter 12O — [REDESIGNATED]
  38. Chapter 12P — [REDESIGNATED]
  39. Chapter 12Q — [REDESIGNATED]
  40. Chapter 12R — [REDESIGNATED]
  41. Chapter 12S — WORKING FAMILIES CREDIT PROGRAM
  42. Chapter 12T — [REDESIGNATED]
  43. Chapter 12U
  44. Chapter 12V — [REDESIGNATED]
  45. Chapter 12W — [REDESIGNATED] 1
  46. Chapter 12X — [REPEALED]
  47. Chapter 12Y
  48. Chapter 12Z — [REDESIGNATED]
  49. Chapter 13 — JAILS AND PRISONERS
  50. Chapter 14 — [REDESIGNATED]
  51. Chapter 14A — DISADVANTAGED BUSINESS ENTERPRISE PROGRAM
  52. Chapter 14B — LOCAL BUSINESS ENTERPRISE UTILIZATION AND NON-DI…
  53. Chapter 14C — [EXPIRED]
  54. Chapter 15 — MENTAL HEALTH SERVICE
  55. Chapter 16 — OFFICERS AND EMPLOYEES GENERALLY
  56. Chapter 17 — PUBLIC OFF-STREET PARKING FACILITIES
  57. Chapter 18 — PAYROLL PROCEDURE
  58. Chapter 19 — PUBLIC SAFETY CAMERA ORDINANCE
  59. Chapter 19A — PUBLIC HEALTH
  60. Chapter 19B — ACQUISITION OF SURVEILLANCE TECHNOLOGY
  61. Chapter 20 — SOCIAL SERVICES
  62. Chapter 21 — ACQUISITION OF COMMODITIES AND SERVICES
  63. Chapter 21A — HEALTH-RELATED COMMODITIES AND SERVICES
  64. Chapter 21B — CORE INITIATIVES ADDRESSING HOMELESSNESS, DRUG O…
  65. Chapter 21C — [REDESIGNATED]
  66. Chapter 21D — FOOD PURCHASES AT HOSPITALS OPERATED BY THE DEPA…
  67. Chapter 21E — GOODS OR SERVICES CONTRACTS FOR INCARCERATED PER…
  68. Chapter 21F — SAN FRANCISCO PUBLIC UTILITIES COMMISSION SOCIAL…
  69. Chapter 21G
  70. Chapter 21H — PROCUREMENT OF FIREARMS AND AMMUNITION
  71. Chapter 22 — RADIO COMMUNICATION FACILITIES
  72. Chapter 22A — INFORMATION AND COMMUNICATION TECHNOLOGY
  73. Chapter 22B — TELECOMMUNICATIONS FACILITIES
  74. Chapter 22C — PUBLIC INTERNET ACCESS
  75. Chapter 22D — OPEN DATA POLICY
  76. Chapter 22E — CITY-OWNED FIBER-OPTIC FACILITIES
  77. Chapter 22G — OFFICE OF EMERGING TECHNOLOGY
  78. Chapter 22H — DESIGNATION UNDER HEALTH INSURANCE PORTABILITY A…
  79. Chapter 22I — OFFICE OF CYBER SECURITY AND DUTIES OF THE CHIEF…
  80. Chapter 22J — ARTIFICIAL INTELLIGENCE TOOLS
  81. Chapter 23 — REAL PROPERTY TRANSACTIONS
  82. Chapter 23A — SURPLUS PUBLIC LANDS ORDINANCE
  83. Chapter 24 — REDEVELOPMENT AGENCY
  84. Chapter 24A — ADMINISTRATIVE STRUCTURE LOCAL RENT SUPPLEMENT P…
  85. Chapter 24B — RELOCATION APPEALS BOARD
  86. Chapter 25 — STREET LIGHTING
  87. Chapter 26 — [RESERVED]
  88. Chapter 27 — HEALTHY NAIL SALON RECOGNITION PROGRAM
  89. Chapter 28 — ADMINISTRATIVE DEBARMENT PROCEDURE
  90. Chapter 29 — FINDINGS OF FISCAL RESPONSIBILITY AND FEASIBILITY
  91. Chapter 29A — APPROVAL OF POWER PLANT PLANNING CODE SEC. 303 C…
  92. Chapter 29B — CHILD CARE FEASIBILITY STUDY FOR CITY AND CITY-F…
  93. Chapter 30 — CENTRALIZATION OF WORKFORCE DEVELOPMENT
  94. Chapter 31 — CALIFORNIA ENVIRONMENTAL QUALITY ACT PROCEDURES A…
  95. Chapter 32 — RESIDENTIAL REHABILITATION LOAN PROGRAM
  96. Chapter 33 — COMMISSION ON THE STATUS OF WOMEN
  97. Chapter 33A — LOCAL IMPLEMENTATION OF THE UNITED NATIONS CONVE…
  98. Chapter 34 — NOTIFICATION TO ASSESSOR CONCERNING ZONING RECLAS…
  99. Chapter 35 — RESIDENTIAL HOTEL AND PDR COMPATIBILITY AND PROTE…
  100. Chapter 36 — COMMUNITY IMPROVEMENTS AREA PLANS AND PROGRAMS
  101. Chapter 37 — RESIDENTIAL RENT STABILIZATION AND ARBITRATION OR…
  102. Chapter 37A — RENT STABILIZATION AND ARBITRATION FEE
  103. Chapter 37B — MIDTOWN PARK APARTMENTS
  104. Chapter 37C — [EXPIRED]
  105. Chapter 38 — COMMERCIAL LANDLORDS; ACCESS IMPROVEMENT OBLIGATI…
  106. Chapter 39 — [RIGHT TO RETURN TO REVITALIZED PUBLIC HOUSING]
  107. Chapter 40 — HOUSING CODE ENFORCEMENT LOAN PROGRAM
  108. Chapter 41 — RESIDENTIAL HOTEL UNIT CONVERSION AND DEMOLITION
  109. Chapter 41A — RESIDENTIAL UNIT CONVERSION AND DEMOLITION
  110. Chapter 41B — COMMUNITY OPPORTUNITY TO PURCHASE ACT
  111. Chapter 41C — TIME-SHARE CONVERSION ORDINANCE
  112. Chapter 41D — RESIDENTIAL HOTEL VISITOR POLICIES
  113. Chapter 41E — RESIDENTIAL HOTEL MAIL RECEPTACLE ORDINANCE
  114. Chapter 41F
  115. Chapter 41G — RESIDENTIAL HOTEL COVID-19 PROTECTIONS
  116. Chapter 41H — [EXPIRED]
  117. Chapter 42 — INDUSTRIAL DEVELOPMENT AUTHORITY
  118. Chapter 43 — MUNICIPAL FINANCE LAW
  119. Title 1 — GENERAL PROVISIONS AND DEFINITIONS SEC. 43.1.1. TITLE.
  120. Title 2 — FINANCING RESIDENCES SEC. 43.1.7. LOANS FOR RESIDENC…
  121. Title 3 — BONDS
  122. Title 4 — SUPPLEMENTAL PROVISIONS
  123. Title 1 — GENERAL PROVISIONS AND DEFINITIONS SEC. 43.2.1. TITLE.
  124. Title 2 — FINANCING FACILITIES
  125. Title 3 — BONDS SEC. 43.2.17. ISSUANCE OF BONDS.
  126. Title 4 — SUPPLEMENTAL PROVISIONS SEC. 43.2.27. LIBERAL CONSTR…
  127. Title 1 — GENERAL PROVISIONS SEC. 43.10.1. TITLE.
  128. Title 2 — PROVISIONS RELATING TO FORMATION OF DISTRICTS SEC. 4…
  129. Title 3 — PROVISIONS RELATING TO BONDS SEC. 43.10.18. ALTERNAT…
  130. Title 4 — SUPPLEMENTAL PROVISIONS SEC. 43.10.22. LIBERAL CONST…
  131. Title 5 — CHANGE PROCEEDINGS SEC. 43.10.26. ALTERNATE PROCEDUR…
  132. Title 1 — GENERAL PROVISIONS AND DEFINITIONS SEC. 43.15.1. TIT…
  133. Title 2 — RESIDENCES SEC. 43.15.6. LOANS TO QUALIFIED 501(c)(3…
  134. Title 3 — BONDS SEC. 43.15.15. ISSUANCE OF BONDS; LOANS TO QUA…
  135. Title 4 — SUPPLEMENTAL PROVISIONS SEC. 43.15.25. LIBERAL CONST…

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