San Francisco Administrative Code § 91.12 Annual Compliance Reports Submittals, Language Access Ordinance Summary…

(a) Annual Compliance Reports Submittals. All Departments shall submit their Annual Compliance Report on October 1 of each year to OCEIA.

(b) Language Access Ordinance Summary Report. On February 1 of each year, OCEIA shall submit to the Mayor, the Board of Supervisors, and the Commission a Language Access Ordinance Summary Report which compiles and summarizes all departmental Annual Compliance Reports. OCEIA shall also include in the Language Access Ordinance Summary Report a current determination of: (1) the total number of LEP Persons in the City; (2) the number of LEP Persons in the City delineated according to language spoken; (3) the number of LEP Persons for each District delineated according to language spoken; (4) the number of complaints received; (5) the number of complaints investigated; and (6) the number of investigative summary reports. OCEIA shall translate in the required languages the key findings and recommendations of the Language Access Ordinance Summary Report within 30 days after its completion.

(c) OCEIA may include in the Language Access Ordinance Summary Report recommended changes to all departmental Annual Compliance Reports, including changes to language access policies in order to meet the needs of Emerging Language Populations.

(Added as Sec. 91.11 by Ord. 202-09, File No. 090461, App. 8/28/2009; redesignated and amended by Ord. 27-15, File No. 141149, App. 3/12/2015, Eff. 4/11/2015; amended by Ord. 116-24, File No. 230868, App. 6/21/2024, Eff. 7/22/2024)

(Former Sec. 91.12 redesignated as 91.13 by Ord. 27-15, File No. 141149, App. 3/12/2015, Eff. 4/11/2015)