Maintaining Documentation of the Waiting Lists
HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs · 2026 edition · updated 2026-10-05 · United States
Owners must develop a method to maintain documentation of the waiting list composition, application status, and actions taken.
HUD Occupancy Handbook Chapter 4: Waiting List and Tenant Selection
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Section 3: Waiting List Management
4350.3 REV-1
The method adopted by an owner will vary based upon the level of automation used at the property.
Owners should periodically analyze their waiting list policies and documentation procedures to determine whether an independent party reviewing the list and its supporting documentation could follow the actions taken, applicable preferences, and reasons why certain individuals may have been selected ahead of others on the waiting list. If not, the owner must make the waiting list format and associated practices more transparent.
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