Offering and Continuing Assistance

An owner cannot deny assistance to applicants who submitted their immigration documentation in a timely manner, but for whom the DHS verification or appeals process has not been completed.

1. If a unit is available, the family has come to the top of the waiting list, and at least one member of the family has submitted the required documentation in a timely manner and has been determined to be eligible, the owner must offer the family a unit, providing subsidy to those family members whose documents were received on time.

2. However, until the owner has received and verified the immigration status of any remaining noncitizen family members, the owner must provide prorated assistance based on those family members who submitted their immigration documentation in a timely manner. See the Example – DHS Verification Process Delayed in Paragraph 3-12 K.