2-25 Overview of Key — HUD Handbook 4350.3 REV-1

A. Nondiscrimination and Accessibility Requirements

Under Section 504, owners must operate each existing housing project so that, when viewed in its entirety, it is readily accessible to and usable by persons with disabilities. This includes the following actions by owners:

Making modifications to policies and practices so they do not discriminate against persons with disabilities. (See Subsection 2.)
Taking appropriate steps to ensure effective communication with applicants, tenants, and the public. Owners must use requests by persons with disabilities to determine which alterations and auxiliary aids are necessary . (See Subsection 2.)

NOTE: HUD encourages owners to provide auxiliary aids, as necessary, as a routine property expense. HUD assumes that requests for auxiliary aids will not normally result in undue financial and administrative burden.

Taking required steps to meet the 5% threshold for units fully accessible to persons with mobility impairments and the 2% requirement for units accessible for persons with visual and hearing impairments. (See Subsection 3.)
Making public spaces and dwelling units accessible, provided that the changes do not result in an undue financial and administrative burden or require fundamental alterations in the nature of their programs. (See Subsections 3 and 4.)

HUD Occupancy Handbook Chapter 2: Civil Rights and Nondiscrimination Requirements

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Section 3: Additional Nondiscrimination and Accessibility Requirements for Persons with Disabilities Subsection 1: Overview and general Requirements

4350.3 REV-1

Responding to reasonable accommodations requests from tenants or applicants with disabilities for adjustments to policies or physical alterations. (See Subsection 4.)