HUD Handbook 4350.3: Occupancy Requirements of Subsidized Multifamily Housing Programs
CHAPTER 2. CIVIL RIGHTS AND NONDISCRIMINATION REQUIREMENTS
HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs · 2026 edition · updated 2026-10-05 · United States
| 2-1 | Introduction........................................................................................................2-1 |
|---|---|
| 2-2 | Key Terms ..........................................................................................................2-2 |
| SECTION 1: APPLICABLE LAWS ................................................................................2-3 | |
| 2-3 | Key Regulations and Statutes ..........................................................................2-3 |
| 2-4 | General Provisions............................................................................................2-3 |
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| 2-5 | Fair Housing Act, Title VIII of the Civil Rights Act of 1968..............................2-4 |
|---|---|
| A. General 2-4 |
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| B. Prohibited Actions 2-5 |
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| C. Additional Protections for Persons with Disabilities 2-6 |
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| D. Obligation to Affirmatively Further Fair Housing 2-6 |
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| E. Fair Housing Poster 2-7 |
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| 2-6 | Title VI of the Civil Rights Act of 1964..............................................................2-7 |
| 2-7 | Age Discrimination Act of 1975 ........................................................................2-7 |
| 2-8 | Section 504 of the Rehabilitation Act of 1973..................................................2-8 |
| 2-9 | Civil Rights Related Program Requirements ...................................................2-9 |
| 2-10 | Title VI, Subtitle D of the Housing and Community Development |
| Act of 1992 (42 U.S.C. 13641)............................................................................2-9 | |
| 2-11 | Required Data and Record Keeping ...............................................................2-10 |
| A. Required Data 2-10 |
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| B. Record-Keeping 2-10 |
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| 2-12 | Principles for Addressing Overlapping Federal, State, and Local |
| Requirements...................................................................................................2-11 | |
| SECTION 2: NONDISCRIMINATION REQUIREMENTS UNDER THE FAIR | |
| HOUSING ACT .......................................................................................2-11 | |
| 2-13 | Key Regulation.................................................................................................2-11 |
| 2-14 | General .............................................................................................................2-11 |
| 2-15 | Unlawful Refusal to Rent or Negotiate for Rental..........................................2-12 |
| 2-16 | Other Prohibited Rental Activities..................................................................2-12 |
| 2-17 | Discrimination in the Representation of Available Dwellings.......................2-12 |
| 2-18 | Discrimination in Terms, Conditions, Privileges, Services, |
| and Facilities....................................................................................................2-13 | |
| 2-19 | Discrimination in Marketing, Statements, and Notices .................................2-14 |
| 2-20 | Retaliatory Occupancy Practices, Coercion, Intimidation, |
| and Interference...............................................................................................2-15 | |
| SECTION 3: ADDITIONAL NONDISCRIMINATION AND ACCESSIBILITY | |
| REQUIREMENTS FOR PERSONS WITH DISABILITIES .......................2-16 | |
| SUBSECTION 1: OVERVIEW AND GENERAL REQUIREMENTS .............................2-16 | |
| 2-21 | Key Regulations...............................................................................................2-16 |
| 2-22 | Introduction......................................................................................................2-16 |
| 2-23 | Definition of Persons with Disabilities for Civil Rights Protections |
| versus Program Eligibility Purposes..............................................................2-18 | |
| A. Definitions with Respect to Civil Rights Protections 2-18 |
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| B. Definitions for Program Eligibility Purposes 2-18 |
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| 2-24 | Applicability .....................................................................................................2-19 |
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| 2-25 | Overview of Key Requirements ......................................................................2-19 |
|---|---|
| A. Nondiscrimination and Accessibility Requirements 2-19 |
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| B. Projects with Multiple Contracts 2-20 |
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| C. Allowable Methods of Compliance 2-20 |
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| D. Prioritizing Methods 2-20 |
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| E. Accessible Unit Requirements 2-20 |
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| 2-26 | Technical Resources.......................................................................................2-21 |
| SUBSECTION 2: POLICIES AND PROCEDURES TO ENSURE | |
| NONDISCRIMINATION AND PROMOTE ACCESSIBILITY ............2-22 | |
| 2-27 | Nondiscrimination in Owner Policies.............................................................2-22 |
| 2-28 | Coordinating Efforts to Comply with Section 504 Requirements.................2-23 |
| 2-29 | Communications with Persons with Disabilities ...........................................2-23 |
| A. Overview 2-23 |
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| B. Providing Auxiliary Aids to Ensure Effective Communication with |
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| Hearing- and Speech-Impaired Individuals 2-24 |
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| C. Written Communications 2-24 |
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| D. Telecommunications 2-26 |
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| 2-30 | Information about Availability of Accessible Units .......................................2-26 |
| 2-31 | Determining Eligibility of Applicants for Admission and Assistance ..........2-26 |
| 2-32 | Assigning Accessible Units............................................................................2-28 |
| A. Applicability 2-28 |
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| B. Eligibility for Accessible Units 2-29 |
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| C. Order When Assigning Accessible Units 2-29 |
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| 2-33 | Moving Tenants Who Require Special Features into Accessible Units.......2-30 |
| 2-34 | Owner Self-Evaluation.....................................................................................2-31 |
| SUBSECTION 3: PHYSICAL ACCESSIBILITY...........................................................2-33 | |
| 2-35 | Owners’ Requirements for Providing Physical Accessibility.......................2-33 |
| A. General 2-33 |
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| B. Federally Assisted Multifamily Properties Built After July 11, 1988 2-33 |
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| C. Accessible Routes 2-33 |
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| D. Common Use Facilities 2-34 |
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| E. Physical Alterations to Existing Housing 2-34 |
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| 2-36 | Building Standards..........................................................................................2-35 |
| 2-37 | Limitations on Owners’ Obligations to Make Their Housing Physically |
| Accessible to Persons with Disabilities.........................................................2-36 | |
| SUBSECTION 4: REASONABLE ACCOMODATIONS...............................................2-36 | |
| 2-38 | General .............................................................................................................2-36 |
| 2-39 | What Are Reasonable Accommodations? .....................................................2-37 |
| 2-40 | Key Principles Regarding Reasonable Accommodations ............................2-37 |
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| 2-41 | Reasonable Accommodations – Property Operations..................................2-38 |
|---|---|
| 2-42 | Reasonable Accommodations – Physical Alterations ..................................2-38 |
| 2-43 | Limits on Obligations to Provide Reasonable Accommodations.................2-39 |
| 2-44 | Assistance Animals as a Reasonable Accommodation................................2-41 |
| SUBSECTION 5: ADDITIONAL FAIR HOUSING ACT REQUIREMENTS...................2-42 | |
| 2-45 | Fair Housing Act Basic Accessibility Requirements.....................................2-42 |
| 2-46 | Additional Fair Housing Act Requirement to Allow Tenant Modification |
| of the Premises................................................................................................2-43 | |
| 2-47 | Owner and Tenant Responsibilities When Tenant Modifies Unit in |
| Accordance with the Fair Housing Act...........................................................2-43 | |
| SECTION 4: HOUSING DISCRIMINATION COMPLAINTS AND COMPLIANCE | |
| REVIEWS................................................................................................2-44 | |
| 2-48 | Housing Discrimination Complaints ..............................................................2-44 |
| 2-49 | Compliance Reviews .......................................................................................2-44 |
| CHAPTER | 3. ELIGIBILITY FOR ASSISTANCE AND OCCUPANCY |
| 3-1 | Introduction........................................................................................................3-1 |
| 3-2 | Key Terms ..........................................................................................................3-2 |
| SECTION 1: PROGRAM ELIGIBILITY ..........................................................................3-3 | |
| 3-3 | Key Regulations.................................................................................................3-3 |
| A. Income Limits 3-3 |
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| B. Disclosure of Social Security Numbers 3-3 |
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| C. Consent Forms 3-3 |
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| D. Restrictions on Assistance to Noncitizens 3-3 |
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| E. Restrictions on Eligibility of Students for Section 8 Assistance 3-3 |
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| F. Mandatory Use of Enterprise Income Verification System 3-3 |
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| 3-4 | Eligibility Determinations – General.................................................................3-3 |
| 3-5 | Key Program Eligibility Requirements .............................................................3-4 |
| 3-6 | Income Limits.....................................................................................................3-4 |
| A. Income Eligibility 3-4 |
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| B. Establishing Income Limits 3-5 |
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| C. Timing of Income Eligibility Determinations 3-5 |
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| D. Program Income Limits 3-5 |
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| E. Income Limits and Family Size 3-8 |
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| F. Determining the Applicable Income Limit and Eligibility |
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| for Assistance 3-11 |
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| 3-7 | Exceptions to the Income Limits in Section 8 Projects.................................3-12 | Exceptions to the Income Limits in Section 8 Projects.................................3-12 | Exceptions to the Income Limits in Section 8 Projects.................................3-12 |
|---|---|---|---|
| A. | Post-1981 Universe | 3-12 | |
| B. | Pre-1981 Universe | 3-12 | |
| C. | Eligible In-Place Tenants (Exceptions to the income limits that | ||
| do not require HUD approval) | 3-12 | ||
| D. | Exceptions to the Income Limits for Post-1981 Section 8 Properties | ||
| Requiring HUD Approval | 3-12 | ||
| E. | Procedures for Requesting and Using Exceptions to the | ||
| Very Low-Income Limit in Post-1981 Section 8 Properties | 3-14 | ||
| F. | Exceptions to Section 8 Income Targeting Requirements | 3-15 | |
| 3-8 | Admitting Over-Income Applicants ................................................................3-15 | ||
| A. | Section 8, Section 202/8, Section 202 PAC, and Section 202 PRAC | ||
| and Section 811 PRAC Units | 3-15 | ||
| B. | BMIR Units | 3-16 | |
| C. | Section 236, Rent Supplement, and RAP Units | 3-16 | |
| D. | Admission of Police Officers or Security Personnel in | ||
| Section 8 Properties | 3-17 | ||
| 3-9 | Disclosure of Social Security Numbers .........................................................3-18 | ||
| A. | Key Requirements | 3-18 | |
| B. | Required Documentation | 3-20 | |
| C. | Provisions for Accepting Applicants without Documentation of | ||
| Social Security Numbers | 3-20 | ||
| D. | Circumstances When Tenants Must Provide SSNs | 3-21 | |
| 3-10 | Residence Criteria ...........................................................................................3-22 | ||
| A. | Key Requirement | 3-22 | |
| B. | Sole Residence Requirement | 3-22 | |
| C. | Prohibition Against Double Subsidies | 3-23 | |
| 3-11 | Consent and Verification Forms.....................................................................3-23 | ||
| A. | Key Requirements | 3-23 | |
| B. | Who Must Sign Consent and Verification Forms | 3-24 | |
| C. | Provisions for Refusal to Sign | 3-24 | |
| 3-12 | Restriction on Assistance to Noncitizens......................................................3-25 | ||
| A. | Overview | 3-25 | |
| B. | Key Requirements | 3-25 | |
| C. | Administration of Restriction on Assistance to Noncitizen | 3-26 | |
| D. | Protection from Liability for Project Owners | 3-26 | |
| E. | Reviewing a Family’s Citizenship/ |
3-26 | |
| F. | Applicability | 3-27 | |
| **G. ** | Notification to Applicants | 3-27 | |
| H. | Owner Preparation to Collect Documentation of | ||
| Citizenship/ |
3-28 | ||
| I. | Required Documentation of Citizenship/ |
3-28 | |
| J. | Timeframes for Submitting Evidence of Citizenship/ |
||
| Status to the Owner | 3-29 | ||
| K. | Prohibition Against Delay of Assistance | 3-30 | |
| L. | Verifying Information on Immigration Status | 3-32 | |
| **M. ** | Appealing Determinations of Ineligibility | 3-33 |
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| Table of Contents | Table of Contents | 4350.3 REV-1 |
|---|---|---|
| N. Mixed Families |
3-33 | |
| O. Continued Assistance | 3-34 | |
| P. Prorated Assistance |
3-34 | |
| Q. Temporary Deferral of Termination of Assistance | 3-36 | |
| R. Prohibition of Assistance to Noncitizen Students |
3-39 | |
| 3-13 | Determining Eligibility of Students for Assistance .......................................3-40 | |
| A. Eligibility of Students for Section 8 Assistance |
3-40 | |
| B. Eligibility of Students for Other Assistance Programs |
3-42 | |
| SECTION 2: PROJECT ELIGIBILITY..........................................................................3-43 | ||
| 3-14 | Key Regulations...............................................................................................3-43 | |
| A. Eligibility for Admission to Section 8 Projects |
3-43 | |
| B. Eligibility for Admission to Individual Section 202, Section 202/8, |
||
| Section 202 PAC, Section 202 PRAC, and Section 811 PRAC Projects 3-43 | ||
| C. Occupancy Standards |
3-43 | |
| 3-15 | Program versus Project Eligibility..................................................................3-43 | |
| 3-16 | Determining the Eligibility of a Remaining Member of a | |
| Tenant Family...................................................................................................3-44 | ||
| 3-17 | Definitions of Elderly and Disability Used to Determine | |
| Project Eligibility..............................................................................................3-45 | ||
| 3-18 | Eligibility Requirements for Admission to Elderly Projects, by | |
| Program Type Covered by Title VI, Subtitle D of the Housing and | ||
| Community Development Act of 1992............................................................3-52 | ||
| A. Owner-Adopted Preferences for Elderly, Disabled, Nonelderly |
||
| Disabled, and Near-Elderly Disabled Families | 3-52 | |
| B. Owner-Adopted Elderly Restrictions in Certain Federally Assisted |
||
| Housing Projects that were Designated to Serve the Elderly | 3-57 | |
| 3-19 | Eligibility Requirements for Admission to Elderly Projects, by | |
| Program Type Not Covered by Title VI, Subtitle D of the Housing | ||
| and Community Development Act of 1992.....................................................3-61 | ||
| A. Section 231 Projects with Section 8 (not covered by Section 651) |
||
| and/ |
3-61 | |
| B. Section 221(d)(3) with a Rent Supplement Contract |
3-62 | |
| C. Prepaid Projects with formerly HUD-Insured Mortgages Under |
||
| Section 221, Section 231, Section 8 not covered by Title VI D or | ||
| Property Disposition Set-Aside that does not Involve | ||
| Substantial Rehabilitation | 3-62 | |
| 3-20 | Eligibility for Admission to Individual Section 202, Section 202/8, | |
| Section 202 PAC, and Section 202 and Section 811 PRAC Projects............3-63 | ||
| 3-21 | Applicants with Housing Choice Vouchers ...................................................3-65 | |
| A. 100% of Units Receive Assistance under an Assistance Contract |
3-66 | |
| B. Partially Assisted Properties |
3-66 | |
| C. Section 236, Section 221(d)(3) BMIR, and Section 202 Units |
||
| (without Assistance Contracts) | 3-66 | |
| D. Previously HUD-Owned Projects |
3-67 |
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| 3-22 | Eligibility of Single Persons............................................................................3-67 | Eligibility of Single Persons............................................................................3-67 | Eligibility of Single Persons............................................................................3-67 |
|---|---|---|---|
| 3-23 | Occupancy Standards.....................................................................................3-68 | ||
| A. | Overview | 3-68 | |
| B. | Key Requirements | 3-68 | |
| C. | Timeframe for Applying Occupancy Standards | 3-69 | |
| D. | Prohibition of Occupancy Standards that Exclude Children | 3-69 | |
| E. | General Occupancy Standards | 3-69 | |
| F. | Assigning a Smaller Unit Than Required | 3-71 | |
| **G. ** | Assigning Units Larger Than Required | 3-71 | |
| H. | Change in Family Size After Initial Occupancy | 3-72 | |
| I. | Change in Need for Accessible Features | 3-74 |
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