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HUD Handbook 4350.3: Occupancy Requirements of Subsidized Multifamily Housing Programs

2-48 Housing Discrimination Complaints

HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs · 2026 edition · updated 2026-10-05 · United States

  • A. HUD is responsible for responding to complaints involving the Fair Housing Act, Section 504 requirements, and other civil rights requirements.

  • B. Anyone who believes that he or she has been subject to discriminatory treatment from the owner of a particular property may file a housing discrimination complaint.

  • C. If applicants or tenants indicate to an owner that they want to file a housing discrimination complaint, the owner should:

    1. Refer the individual to HUD;

    2. Provide the individual with FHEO’s pamphlet, Fair Housing – It’s Your Right (HUD-1686-FHEO, March 2001); and/or

    3. Review his/her property’s policies and procedures to determine whether the individual’s assertions have any merit and make corrections as necessary to ensure compliance with Fair Housing requirements.

  • D. Housing discrimination complaints should be directed to the HUD Regional Office of Fair Housing and Equal Opportunity responsible for the location in which the complaint occurred. FHEO staff will respond to complaints in accordance with established HUD procedures.

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▸Contents — HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs

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