HUD Handbook 4350.3: Occupancy Requirements of Subsidized Multifamily Housing Programs

CHAPTER 9. ENTERPRISE INCOME VERIFICATION (EIV)

HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs · 2026 edition · updated 2026-10-05 · United States

9-1	Introduction........................................................................................................9-1
9-2	Key Terms ..........................................................................................................9-1
SECTION 1: ENTERPRISE INCOME VERIFICATION (EIV) SYSTEM ..........................9-2
9-3	Key Regulations.................................................................................................9-2

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9-4	Introduction to the EIV System.........................................................................9-2
9-5	Mandatory Use of the EIV System ....................................................................9-2
SECTION 2: EIV SOURCE DATA..................................................................................9-3
9-6	EIV Data..............................................................................................................9-3
SECTION 3: EIV REPORTS ..........................................................................................9-6
9-7	Key Regulations.................................................................................................9-6
9-8	Using EIV Reports .............................................................................................9-6
9-9	Documentation to Demonstrate Owners Compliance with Use of
	the Income Report .............................................................................................9-7
	A. No Dispute of EIV Information 9-7
	B. Disputed EIV Information 9-7
	C. Tenant-Reported Income Not Verified Through the EIV System 9-7
9-10	Independent Third Party Verification................................................................9-8
9-11	EIV Income Reports...........................................................................................9-8
	A. Summary Report 9-9
	B. Income Report 9-10
	C. Income Discrepancy Report 9-15
	D. Other EIV Income Reports 9-19
9-12	EIV Verification Reports ..................................................................................9-21
	A. Existing Tenant Search 9-22
	B. Multiple Subsidy Report 9-22
	C. Identity Verification Report 9-23
	D. Deceased Tenant Report 9-26
9-13	Reimbursement of Over- or Under-payment of Subsidy...............................9-27
	A. Unreported or Underreported Income 9-27
	B. Over-reported Income 9-27
9-14	Retention of EIV Reports.................................................................................9-28
9-15	Requesting Verification of Information from SSA .........................................9-28
9-16	EIV Income Incorrect or Does Not Belong to the Tenant ..............................9-29
SECTION 4: SECURITY OF EIV DATA.......................................................................9-31
9-17	Disclosure of EIV Data.....................................................................................9-31
9-18	EIV Rules of Behavior (ROB) ..........................................................................9-33
	A. With EIV System Access ROB Requirements 9-33
	B. Without EIV System Access ROB Requirements 9-34
SECTION 5: PENALTIES FOR FAILURE TO HAVE ACCESS TO
	OR FAILURE TO USE EIV......................................................................9-34
9-19	Penalties for Failure to Have Access To and/or Failure to Use EIV .............9-34

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9-20	Security Training .............................................................................................9-35
9-21	Safeguarding EIV Data ....................................................................................9-36
	A. Technical Safeguards 9-36
	B. Administrative Safeguards 9-36
	C. Physical Safeguards 9-37
SECTION 6: EIV RESOURCES...................................................................................9-38
9-22	Resource Material............................................................................................9-38

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4350.3 REV-1

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▸Contents — HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs

HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs

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