Chapter 9 Exhibits — HUD Handbook 4350.3 REV-1

Exhibit 9-1 Failed EIV Pre-screening Report Error Messages http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-1HSGH.pdf Exhibit 9-2 Failed Verification Report (Failed the SSA Identity Test) Error Messages http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-2HSGH.pdf Exhibit 9-3 EIV Income Report Information http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-3HSGH.pdf Exhibit 9-4 Sample Tenant consent to Disclose EIV Income Information http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-4HSGH.pdf Exhibit 9-5 Use of EIV Reports http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-5HSGH.pdf Exhibit 9-6 National Directory of new Hires (NDNH) Data Elements http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-6HSGH.pdf Exhibit 9-7 How EIV Calculates Income Discrepancies http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-7HSGH.pdf

HUD Multifamily Occupancy Handbook Chapter 9: Enterprise Income Verification (EIV)

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Exhibit 9-1

4350.3 REV-1

Exhibit 9-1: Failed EIV Pre-screening Report Error Messages

	Failed EIV Pre-screening Report Error Messages
	Error Message Description	Explanation	Corrective Action
1	Failed DOB check	The date of birth is blank or null in line 42 of form HUD- 50059.	Enter DOB on line 42 of form HUD-50059. Ensure only numbers are recorded.
2	Failed last name check	The last name is blank or null in line 35 of form HUD-50059.	Enter last name on line 35 of form HUD-50059. Ensure only alpha characters are recorded.
3	Failed SSN check	The SSN is not numeric or all 9s or LIKE (000%) or LIKE (__00%) or LIKE (%0000).	Enter valid SSN on line 45 of form HUD-50059. Do not use repetitive numbers if tenant has not disclosed a SSN. An alternate ID will be generated by TRACS for household members without a SSN. O/A should follow-up with those households who have members with a TRACS generated ID to obtain documentation of the members SSN, if applicable.
4	Failed effective date check	The effective date of action is more than 15 months old.	Transmit a current recertification to TRACS.

HUD Occupancy Handbook Exhibit 9-1

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Exhibit 9-2

4350.3 REV-1

	Exhibit 9-2: Failed Verification Report(Failed the SSA Identity Test) Error Messages
	Error Description	Explanation	Corrective Action
1	No benefits reported by SSA MM/DD/YYYY	No benefits reported by SSA. The date of birth (DOB) recorded on line 42 of the form HUD-50059 is not the same DOB reflected in SSA’s records.	Request the tenant provide documentation (i.e. birth certificate or state issued identification card) to verify DOB. Update line 42 of form HUD- 50059 with the SSA provided DOB.
2	SSN is verified; individual is deceased or SSN is verified; individual is deceased MM/DD/YYYY	The tenant’s SSN has been verified by SSA and the individual is deceased. If a date follows the error message, this is the date of death as reflected in SSA’s records.	Contact tenant’s adult family member, next of kin or contact person/entity provided by tenant on form HUD-92006. Upon confirmation of death, update family composition on form HUD-50059, or If a single member household, take appropriate action to terminate tenancy in accordance with program instructions and transmit move-out form HUD- 50059-A to TRACS. If applicable, return any overpayment of assistance to HUD.
3	Surname matched, but DOB did not match	The DOB recorded on line 42 of form HUD-50059 is not the same DOB reflected in SSA’s records.	Ask tenant to provide documentation (i.e. birth certificate or state issued identification card) to verify DOB. Update line 42 of form HUD- 50059withthe SSAprovidedDOB
4	Verification failed DOB matched but surname did not match with SSA records or Surname does not match; DOB was checked	The surname recorded on line 35 of form HUD-50059 is not the same surname reflected in SSA’s records.	Ask tenant to provide documentation (i.e. SSN card, birth certificate, state issued identification card, marriage license or court documents) of the other name he/she is using. Update line 35 of form HUD- 50059 with the correct surname.
5	Verification failed SS/SSI benefits cannot be disclosed due to discrepancy in DOB MM/DD/YYYY	Tenant is receiving SS/SSI benefits; however, SSA cannot disclose the benefit amount because the DOB recorded on line 42 of form HUD- 550059 is incorrect. The DOB reflected in SSA’s records is listed at	Request the tenant provide a current SS/SSI benefit letter. Request tenant provide documentation (i.e. birth certificate or state issued identification card)

HUD Occupancy Handbook Exhibit 9-2

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Exhibit 9-2

4350.3 REV-1

	Exhibit 9-2: Failed Verification Report(Failed the SSA Identity Test) Error Messages
	Error Description	Explanation	Corrective Action
		the end of the error message.	to verify DOB, Update line 42 of form HUD- 50059 with the SSA provided DOB, if applicable
6	Verification failed SS/SSI benefits cannot be disclosed due to discrepancy in name.	Tenant is receiving SS/SSI benefits; however, SSA cannot disclose the benefit amount because the surname recorded on line 35 of form HUD- 50059 is not the same surname reflected in SSA records.	Request tenant provide a current SS/SSI benefit letter. Ask tenant to provide documentation (i.e. SSN card, birth certificate, state issued identification card, marriage license or court documents) of the other name he/she is using. Update line 35 of form HUD- 50059 with the correct surname.
7	Verification failed SSN not found in SSA’s records Or SSN is not in file Or The input SSN was not verified	The tenant’s SSN recorded on line 45 of form HUD-50059 is not a valid number issued by SSA or listed in SSA records.	Request original SSN card from tenant. Confirm SSN displayed on the card matches the SSN reported on line 45 of form HUD-50059. For continued SSN failures, notify HUD OIG or other law enforcement agency.
8	Verification failed SSN not found in SSA records XXXXXXXXX	Tenant SSN recorded on line 45 of form HUD-50059 is not a valid number issued by SSA. However, the SSN reflected in SSA records is listed at the end of the error message.	Update line 45 of form HUD- 50059 with the SSA provided SSN.
9	Verification failed surname matched but DOB did not match with SSA records MM/DD/YYYY	The DOB recorded on line 42 of form HUD-50059 is incorrect. However, the DOB reflected in SSA records is listed at the end of the error message.	Update line 42 of form HUD- 50059 with the SSA provided DOB.

NOTE: If the SSA records are wrong, only the tenant can request SSA to correct his/her record by completing and submitting form SS-5, Application for a Social Security Card.

HUD Occupancy Handbook Exhibit 9-2

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Exhibit 9-3

4350.3 REV-1