10.2 Exhibits Required for Firm Commitment

A. Evidence of Previous Participation Review. Participants are permitted to submit to HUD their Previous Participation Review submission package for electronic review (currently via Active Partners Performance System (“APPS”)) or by paper (currently form HUD-2530) as early as the pre-application processing stage for all principals and affiliates of the Management Agent.

B. Form HUD-9832, Management Entity Profile for the Agent. This form provides detailed information regarding the organization, operation, and experience of the proposed Management Agent. The management plan should provide a narrative overview and should include any pertinent leasing or management strategies that are not covered in form HUD-9832.

C. Form HUD-9839 A, B, or C - Owner’s/Management Agent’s Certification, as appropriate. This certification is subject to 18 U.S.C. Sec. 1001, which applies to anyone who makes false, fictitious, or fraudulent statements/ false certifications. The agent and owner must certify that (1) HUD requirements and contract obligations will be complied with, and that an acceptable Management Agreement will be

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Chapter 10 Management Analysis 10.3 Lender Review of Management Documents

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executed, and (2) no payments have been made to the owner in return for awarding the management contract to the agent, and that no such payments will be made in the future.

D. Proposed Staffing for the Project. Information is required regarding the job-titles, duties, and salaries of all employees of the Management Agent who will work at the project which will be reviewed to determine if the number, salaries, and duties of the proposed staff is reasonable and adequate for the size and type of the proposed project. If there is a non-customary situation or arrangement, resulting in the need for more or less staff than usual, an explanation of this must be provided.

E. Resident Complaints Resolution Procedure. Provide a description of the procedure used by the agent to resolve resident complaints, as well as examples of how the system has been implemented and maintained.

F. Management Agreement, if Applicable. Projects with identity-of-interest Management Agents or independent fee Management Agents must execute a Management Agreement. An agreement is recommended, but not required, for owner-managed projects or projects managed by a project administrator.