19.1.2.3 After Firm Commitment Issuance and Prior to Package Submission

A. Initial Communication. Once the RC Director has issued a Firm Commitment, the RC Director will send an introductory or “Hello” communication to Lender within two (2) business days after the issuance of the Firm Commitment. The communication will provide:

1. The name and contact information for the assigned RC Director;

2. The name and contact information for an initial point of contact in OGC and information about when the actual HUD Closing Attorney will be assigned (as set forth below in Section 19.1.2.3.B);

3. A request that Lender identify its preferred closing date;

4. A request that Lender provide a specific timeline for closing by its preferred target date based on HUD’s established review times, set forth in this Chapter; and

5. A request that Lender identify any external deadlines relevant to closing (e.g . , bond/tax credit deadlines).